Any emails being sent between Outlook 2010 and the new upgraded Hotmail ( Outlook ) are not being received.

Have tried multiple test emails to different accounts , and types such as Gmail and have had no issues sending or receiving.

The problem only occurs when sending or recieving from Outlook 2010 from/to a Hotmail ( or now Outlook) account.

There are no spam filters etc and the messages are not appearing in the Junk folders.

I would really appreciate any help someone could offer !

Can you explain the meaning of "the new upgraded Hotmail (Outlook)"

Do you install the Microsoft Office Outlook Hotmail Connector from here? http://office.microsoft.com/en-in/outlook-help/microsoft-office-outlook-hotmail-connector-overview-HA010222518.aspx

Try to access hotmail account through website to check if the message is already into your mailbox.

Seems that you have several different account in one profile. If you can send/receive the message through another mailbox via Outlook, I think Outlook is no problem but this is issue about hotmail account configruation in Outlook or issue for hotmail mailbox itself. Thanks.

Tony Chen
TechNet Community Support

Can you explain the meaning of "the new upgraded Hotmail (Outlook)"

Do you install the Microsoft Office Outlook Hotmail Connector from here? http://office.microsoft.com/en-in/outlook-help/microsoft-office-outlook-hotmail-connector-overview-HA010222518.aspx

Try to access hotmail account through website to check if the message is already into your mailbox.

Seems that you have several different account in one profile. If you can send/receive the message through another mailbox via Outlook, I think Outlook is no problem but this is issue about hotmail account configruation in Outlook or issue for hotmail mailbox itself. Thanks.

Tony Chen
TechNet Community Support

• Marked as answer by Tony Chen CHNMicrosoft contingent staff, Moderator Tuesday, July 16, 2013 5:43 AM

I wish I could do something to help I also hate Outlook