Outlook 2010 subscribed internet calendar recurring event problem -- missing recurring events

Hi --

In Office Outlook 2010, I'm subscribed to my wife's google calendar via subscribed internet calendars.  A few weeks ago, I noticed that recurring events weren't appearing.  I deleted the subscription, and resubscribed, with no luck.  (All her other appointments and events were there, but not the recurring ones - including new scheduled events she had just added.)

At the same time, I did the same thing in Office Outlook 2013, (on another computer), and all the recurring events were there.

So the problem isn't with the feed, but somewhere in MS Office Outlook 2010.

Does anyone have any idea how to fix this?

Thanks.

February 2nd, 2015 6:45pm

Hi,

Please make sure the latest patches and service packs are installed for your Outlook 2010. Since the issue doesnt happen in Outlook 2013 on another computer, the Internet Calendar URL should be OK for opening.

Please refer to the following article to create a new Outlook profile and restart Outlook in Safe mode to have a try:

https://support.office.com/en-za/article/I-can-t-start-Microsoft-Outlook-2010-or-2013-or-receive-the-error-%E2%80%9CCannot-start-Microsoft-Office-Outlook-Cannot-open-the-Outlook-Window%E2%80%9D-d1f69da6-b333-4650-97bf-4d77bd7abb85

If the issue doesnt happen in safe mode, the issue may be caused by any third-party add-ins, please disable then enable the add-ins in Outlook One by One to confirm the issue cause.

Regards,

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February 3rd, 2015 6:27am

Hi Winnie --

Thanks for the reply.

1) I opened Outlook in safe mode.  I still couldn't see the recurring events in subscribed calendars.

2) Just to be sure, I deleted the subscribed calendar, restarted, resubscribed, opened in safe mode.  No change.

3) I created a new profile, subscribed to the calendar, and the recurring events didn't show up.

Alas, none of this fixes it, including restarting with all the add-ins disabled.

Do you have any other suggestions?

February 3rd, 2015 9:14pm

Hi.  I solved the problem.  I don't know why, but here's what was happening, but I had my wife delete all the recurring events on her computer, (Win 7, Outlook 2010), and then recreate them.

She then synced her Outlook calendar with her Google calendar. (She uses gysinc to sync her outlook with google.)

All the events now appear in my subscribed calendars, in Outlook 2010 on my Win 7 machine.

Thanks.

  • Marked as answer by bruce443 16 hours 18 minutes ago
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February 4th, 2015 2:36pm

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