When opening Excel attachments in Outlook 2010 (32 bit), Excel launches, but the file does not open, just a grey background. We have tried the following:
- Disable all Add-ins (both in Outlook and Excel)
- Deleted all files from Outlook Secure Cache
- Disabled DDE
- Full remove and re-install
- Re-associated file types (.xls and .xlsx)
- Run ad Administrator and removed all COM Add-Ins
- Confirmed the following:HKEY_CLASSES_ROOT\Excel.Sheet.8\shell\Open\command
Specifically, Excel 2010 use (Default) Value Data: "C:\Program Files\Microsoft Office\Office14\EXCEL.EXE" /dde
At this point I am out of solutions and find myself re-reading articles I have already seen. I am about to buy a support incident, but wanted to exhaust all options here first.
Any suggestions are appreciated.
- Edited by Admin Paul 17 hours 19 minutes ago spelling