Hi Wilson,
By making changes in OutlPrnt file, you can resolve this kind of printing issues in Outlook.
Microsoft Outlook 2013 has its own settings for printing style in a particular file known as OutlPrnt. The OutlPrnt file is present in the hidden folder, but you can access directly by following given path in the address bar on your computer.
Path: drive:\Users\<username>\AppData\Roaming\Microsoft\Outlook
Close MS-Outlook completely and change the name of OutlPrnt to .old.
Note: In the worst case, you can take help of the inbuilt utility of Microsoft called scanpst.exe.
Thanks
Kelvin Howard
- Edited by Kelvin Howard Tuesday, February 25, 2014 4:28 AM
- Marked as answer by Melon Chen CHNMicrosoft contingent staff, Moderator Tuesday, March 04, 2014 2:02 PM
I tried the .old fix but no help.
My Word prints fine when I click FILE: print
But outlook 2013 still crashes
I have a Lenovo T500 laptop
Use Asus router with usb port for wireless printing
My wife's laptop prints without problems
Any help appreciated
Thanks Bob