Microsoft Office Outlook 2013 issue where in Outlook File>Options>Mail the "Spelling and Autocorrect", "Signatures", and "Stationary and Fonts" buttons will not respond. I have searched and searched but I cannot make these buttons work.

Solutions I have tried with no results:

• Running Outlook in Safe Mode
• Disabling all Com-Addins
• Reinstalled Outlook
• Ran Office Repair
• Re-created Mail Profiles
• Disabled HIPS protection
• Changed Registry values in:
•     HKCU>Software>Policies>Microsoft>Office>15.0>Common>MailSettings
•     HKCU>Software>Microsoft>Office>15.0>Common>MailSettings
•     HKLM>Software>Classes>Wow6432Node>CLSID>{0006F03A-0000-0000-C000-000000000046}\LocalServer32
•         (Default) Key and LocalServer32 Key
• Tried to get to signature through MS Word

I am unable to navigate to the location of the signature block and I am able to place signatures there through adding .rtf, .htm, and .txt file. I am able to add them into the email, but when I choose "signatures" no window opens to add/edit current signatures.

Please Help! I cannot think of anything else to try!

-Chris

Hi Chris,

Are these three buttons grayed out?

What version of Windows and Outlook 2013 are you using? The registry value we need to modify is different according to the version of Windows and Outlook.

• 32-bit version of Windows

       HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32

• 32-bit version of Office on a 64-bit version of Windows

       HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32      

• 64-bit version of Office

       HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0006F03A-0000-0000-C000-000000000046}\LocalServer32

Please make sure you have modified the correct registry value.

In addition, please also make sure you have entered the correct path to Outlook.exe for the registry value. It's recommended to navigate to the path in Explorer first and then copy and paste the path to the data filed of the registry values.

Regards,

Steve Fan
TechNet Community Support

Steve,

We are using 32 bit Outlook 2013 on 64 bit Windows 7 machines. I did just verify that the registry value I had changed are in deed HKLM>Software>Classes>CLSID>{0006f03A-0000-0000-C000-000000000046}\LocalServer32>LocalServer32 and I copied and pasted from explorer the exact file path into the value. Also, these buttons are not grayed out. I had checked both the GPO that is set in place, as well as the GPO that has been applied to the machines.

Thanks for the assistance