Outlook 2013 Quick Parts

I have just updated from Outlook 2007 to Outlook 2013 and all of my previous quick parts text is no longer there.

I have also tried to save new text into quick parts, highlighting the new text I want to add but 'Save to quick parts gallery' option remains shaded.

Any help here would be greatly appreciated

April 22nd, 2015 7:17pm

Hi,

Outlook Quick Parts are stored in a file called NormalEmail.dotm. If you don't have the old NormalEmail.dotm file copied, you will lost all the saved quick parts. By default, we can find the NormalEmail.dotm in the following location:

C:\Users\%username%\AppData\Roaming\Microsoft\Templates

Please try exiting Outlook, navigating to the path above and rename the NormalEmail.dotm file to NormalEmail.old, and then restart Outlook to see if the 'Save selection to quick parts gallery' remains shaded.

Please let me know the result.

Regards,

Steve Fan

Forum Support

Free Windows Admin Tool Kit Click here and download it now
April 23rd, 2015 4:10am

Hi,

Just checking in to see if the information was helpful. Please let us know if you would like further assistance. 

Best Regards,

Steve Fan

Forum Support

April 27th, 2015 3:53am

Hi,

I'm marking the reply as answer as there has been no update for a couple of days.

If you come back to find it doesn't work for you, please reply to us and unmark the answer.

Best Regards,

Steve Fan

Forum Support

Free Windows Admin Tool Kit Click here and download it now
May 3rd, 2015 9:41pm

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