I've Outlook 2013 Home nd Business.

When trying to search for an email or emails it comes up woth "Search results might be incomplete because items are being indexed."

This has been ike this for weeks now.

I'm not sure what I am doing and am too scared to create a new Outlook profile.

Please can anyone assist me?

Thank you,

Do you have a lot of mail?? If yes, this is an expected behavior. It will take time, depending on the amount of data.

Hi,

To troubleshoot the issue, please first make sure indexing is complete. To verify this, please follow:

1. In Outlook, click in the Search box.
2. Click the Search tab, click Search Tools, and then click Indexing Status.
3. When the Indexing Status dialog appears, you should see the following:
   
   Outlook has finished indexing all of your items.
   0 items remaining to be indexed.

If Outlook has not finished indexing all of your items, note the items remaining to be indexed, wait 5 minutes, and then check again. If the number of items did not decrease, continue to troubleshoot by using the steps in the following KB article:

https://support.microsoft.com/en-us/kb/2769651

Hope this helps.

Regards,

Steve Fan
TechNet Community Support