Upon researching this bug I have found the issue documented in the following forum http://social.technet.microsoft.com/Forums/en-US/officeitpro/thread/d0daf5a3-1711-4575-bfd0-a0dda40b81ce and have discovered Microsoft later released KB2768342 back in April to solve the issue but later withdrew this as it caused more problems. http://support.microsoft.com/kb/2768342
We have also found that deleting the local copy of the address book fixes the issue for a short period of time until it is rebuilt. (%userprofile%\AppData\Local\Microsoft\Outlook\Offline Address Books)Outlook 2013 and Exchange 2007 Contact Card/GAL issue
We are currently experiencing an issue with Outlook 2013 in our Exchange 2007 environment.
When we view a contact card no GAL information is shown, we have found that turning of cached mode resolves this issue but we cannot use this as a permanent solution.
May 28th, 2013 5:44pm
You have posted in the Exchange 2013 forum. The Exchange previous versions forums are here: http://social.technet.microsoft.com/Forums/en-US/category/exchangeserverlegacy. Also, you might want to post this in the Outlook Forum: http://social.technet.microsoft.com/Forums/en-US/outlook/threads.
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May 28th, 2013 8:06pm
This was fixed in the June 2013 patch cycle.
July 2nd, 2013 6:02pm