Hi All,

I have a problem in Outlook 2013 which I've been able to replicate on two separate PCs, operating against two separate Exchange servers.  In both cases, archiving of old items does not work in Outlook 2013 when cached mode is enabled.  It works fine if cached mode is switched off so I don't believe the problem is related to the archiving settings.

Has anyone else come across this?

Thanks,

Matt

Systems Engineer

BOM Group LTD

Based on my knowledge, Outlook auto archieve setting is stored in registry and only affects on local host.

If the AutoArchive doesn't work anymore, please refer to the follow article to troubleshoot the issue http://www.howto-outlook.com/faq/archivenotworking.htm

If we are talking about Microsoft Exchange Online Archiving, I think it would run fine when you in Exchange online mode as your expected.

Tony Chen
TechNet Community Support

Hi Tony,

I'm just talking about local archiving, not Exchange Online archiving.

I've had a read through that article but everything looks OK.  As I mentioned, archiving works fine when cached mode is turned off without me changing any other settings so I don't think it's down to the archiving settings.

Cheers,

Matt