Hi there,

I configured outlook 2013 with an IMAP account while having my POP account, i moved all my folders from the POP pst folder to the IMAP folders and let it sync. After that I added the IMAP account on two other computers also running outlook 2013. Now when i create a folder in lets say 'Inbox' and try to delete it it works. But when i create a folder in one of the copied folders like 'private' I cant delete the folder. I figured fixing this would have me recreate all folders and copy the mails over but we're talking 3000+ mails here. Anybody have any idea why i cant delete them?

Thanks in advance!

Edit: I can copy folders but not move them, and shift delete seems to work too, just not regular delete...

• Edited by Mortelmans Computing Thursday, December 12, 2013 10:52 AM

Hi,

Do you get any error message when emails can't be deleted? Logon webmail, can the folders be deleted on web?

Please try the following steps:

Go to FILE -> Account Settings -> Account Settings -> Email (tab) -> Change -> More Settings -> Advanced (tab)

Under Folders - Root folder path:

Enter: Inbox, then click OK.

Let me know if this helps.

Regards.

Melon Chen
TechNet Community Support

• Proposed as answer by Melon Chen CHNMicrosoft contingent staff, Moderator Friday, December 13, 2013 5:24 AM
• Unproposed as answer by Melon Chen CHNMicrosoft contingent staff, Moderator Friday, December 13, 2013 5:24 AM
• Edited by Melon Chen CHNMicrosoft contingent staff, Moderator Friday, December 13, 2013 5:25 AM modify
• Marked as answer by Mortelmans Computing Tuesday, December 17, 2013 1:42 PM

I didnt get ANY error, and from the webmail i can delete the folder. I tried the steps you gave me and they worked flawless! Thank you very much!!

This did not work, I made the setting changes AND shift-delete and every time I reopen the folder comes back.