Hi Support,

We are using outlook 2013 POP account for our organization.We are using Google (Gmail account) for our email server which is hosted in Tata communications.

Due to issue in the laptop,we are not using outlook 2013.We are using the web of Gmail to access our official email account.We have sent more than 50 official emails in web interface of Gmail account during the issue of laptop.

Once the issues are resolved in the laptop,mails are automatically downloading in outlook 2013 and there is no issue. But what are all the official emails sent in Web Gmail is not showing in outlook 2013.

Approximately 60 emails which are sent in Gmail web interface are not showing in outlook 2013.There is also no option available to take the backup of Gmail account.Through outlook 2013 only we are taking the backup of our official emails in PST.

Is there available in POP account how to get the sent emails in outlook 2013

Your support is highly appreciated.

We are not able to get the sent emails in outlook 2013 for the past one week.Whatever the email sent in web interface for the past one week is there but in outlook 2013 it is not there.

Today i have sent an email in outlook 2013,it is showing the today mails sent and an just looking for past one week email in outlook 2013 is not there but in gmail webinterface is is there.

Is there any tool available to synchronize the POP account for both inbox & sent email items.

Any update for the above request.

Regards

Pradeep.R

• Edited by pradeeppdy Monday, February 16, 2015 9:19 AM requesting update

Click Send\Receive all folders in Outlook Send\Receive tab.

Create a new Outlook profile and set up the Gmail account again.