Outlook Anywhere
Hello,
I am trying to make Outlook Anywhere work on Exange 2010 however I am getting these errors:
Testing RPC/HTTP connectivity.
The RPC/HTTP test failed.
Test Steps
ExRCA is attempting to test Autodiscover for and@avconti.info.
Testing Autodiscover failed.
Test Steps
Attempting each method of contacting the Autodiscover service.
The Autodiscover service couldn't be contacted successfully by any method.
Test Steps
Attempting to test potential Autodiscover URL https://avconti.info/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name avconti.info in DNS.
The host name couldn't be resolved.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl00_ctl00_tmmArrow">Tell
me more about this issue and how to resolve it </label>
Additional Details
Host avconti.info couldn't be resolved in DNS Exception details:
Message: The requested name is valid, but no data of the requested type was found
Type: System.Net.Sockets.SocketException
Stack trace:
at System.Net.Dns.GetAddrInfo(String name)
at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally()
.
Attempting to test potential Autodiscover URL https://autodiscover.avconti.info/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Test Steps
Attempting to resolve the host name autodiscover.avconti.info in DNS.
The host name couldn't be resolved.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl01_ctl00_tmmArrow">Tell
me more about this issue and how to resolve it </label>
Additional Details
Host autodiscover.avconti.info couldn't be resolved in DNS Exception details:
Message: The requested name is valid, but no data of the requested type was found
Type: System.Net.Sockets.SocketException
Stack trace:
at System.Net.Dns.GetAddrInfo(String name)
at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally()
.
Attempting to contact the Autodiscover service using the HTTP redirect method.
The attempt to contact Autodiscover using the HTTP Redirect method failed.
Test Steps
Attempting to resolve the host name autodiscover.avconti.info in DNS.
The host name couldn't be resolved.
<label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl02_ctl00_tmmArrow">Tell
me more about this issue and how to resolve it </label>
Additional Details
Host autodiscover.avconti.info couldn't be resolved in DNS Exception details:
Message: The requested name is valid, but no data of the requested type was found
Type: System.Net.Sockets.SocketException
Stack trace:
at System.Net.Dns.GetAddrInfo(String name)
at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
at Microsoft.Exchange.Tools.ExRca.Tests.ResolveHostTest.PerformTestReally()
.
Attempting to contact the Autodiscover service using the DNS SRV redirect method.
ExRCA failed to contact the Autodiscover service using the DNS SRV redirect method.
Test Steps
December 8th, 2010 3:45pm
Your test is failing on the Autodiscover portion. It doesn't appear that you have the required external DNS records created. You will need one of the following:
DNS A record for autodiscover.avconti.info SRV record for autodiscover as described in:
http://support.microsoft.com/kb/940881
You will also need to allow this traffic through your firewall to either a reverse proxy server publishing autodiscover for the CAS server or a firewall translation directly to your CAS server.
If you just want to test Outlook Anywhere without the Autodiscover, that website has that option available.
Tim Harrington - Catapult Systems - http://HowDoUC.blogspot.com
Free Windows Admin Tool Kit Click here and download it now
December 8th, 2010 4:53pm
hello,
dns for Exchange server is set as mail.avconti.info which then all requests are forwarded to the internal mail server
I have to set these at Go daddy's or my internal dns server ?
DNS A record for autodiscover.avconti.info SRV record for autodiscover as described in:
http://support.microsoft.com/kb/940881
Thanks
December 8th, 2010 5:47pm
You will need to set one of the two (pick one, I prefer the A record) at your external DNS host (godaddy in your case). Is autodiscover.avconti.info a SAN in your certificate on your CAS?Tim Harrington - Catapult Systems - http://HowDoUC.blogspot.com
Free Windows Admin Tool Kit Click here and download it now
December 8th, 2010 6:02pm
On Wed, 8 Dec 2010 20:41:12 +0000, acmsoft wrote:
>I am trying to make Outlook Anywhere work on Exange 2010 however I am getting these errors:
Are the name avconti.info and autodiscover.avconti.info in your
external DNS?
You have the autodiscover.avconti.info published as a CNAME record.
Try changing that the an "A" record.
---
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP
December 8th, 2010 6:06pm
AT go daddy I have added autodiscover as an A host record pointing to my wan ip
basically both mail.avconti.info and autodiscover.avconti.info are pointing to my wan ip
Also I have still and SRV record at Godaddy named _autodiscover pointing to mail.avconti.info ( shall I remove this ? )
On my mail.avconti.info dns server should I have another an entry for autodiscover and if so where on the external domain or on the internal domain ?
Thanks
Free Windows Admin Tool Kit Click here and download it now
December 9th, 2010 1:17am
Hi
Yes you can have one internally too
Are you using split-name dns?Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog:
http://www.testlabs.se/blog
December 9th, 2010 5:32am
On Thu, 9 Dec 2010 06:12:07 +0000, acmsoft wrote:
>AT go daddy I have added autodiscover as an A host record pointing to my wan ip
>
>basically both mail.avconti.info and autodiscover.avconti.info are pointing to my wan ip
Has the name resolution problem disappeared?
>Also I have still and SRV record at Godaddy named _autodiscover pointing to mail.avconti.info ( shall I remove this ? )
It's unnecessary if you have a SAN/UCC certificate installed on the
CAS machine that has the correct naumes in the cert.
>
>On my mail.avconti.info dns server should I have another an entry for autodiscover and if so where on the external domain or on the internal domain ?
Since you host your DNS with a 3rd-party, your internal DNS is all you
have.
---
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP
Free Windows Admin Tool Kit Click here and download it now
December 9th, 2010 10:08pm
seems better now :)
everything is green except these
Attempting to test potential Autodiscover URL https://avconti.info/AutoDiscover/AutoDiscover.xml
Testing of this potential Autodiscover URL failed.
Testing the SSL certificate to make sure it's valid.
The SSL certificate failed one or more certificate validation checks.
Test Steps
Validating the certificate name.
Certificate name validation failed.
Tell me more about this issue and how to resolve it
Additional Details
Host name avconti.info doesn't match any name found on the server certificate CN=mail.avconti.info, OU=Test Lab, O=Test Lab, L=Test Lab, S=Test Lab, C=MT.
Checking the IIS configuration for client certificate authentication.
The test passed with some warnings encountered. Please expand the additional details.
Additional Details
Client certificate authentication couldn't be determined because an unexpected failure occurred. WinHttpSendRequest failed with error 12002.
the autodiscover A Host entry made the difference however I am still not sure what are the benefits of having autodiscover working externally ?
Thanks
December 10th, 2010 3:16am
ALso how can I set a PTR record for my wan ip as one of the tests is telling me that I do not have it
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December 10th, 2010 3:49am
Hi
You have to talk to your ISP provider, they usually can help you with that
Jonas Andersson MCTS: Microsoft Exchange Server 2007/2010 | MCITP: EMA 2007/2010 | MCSE/MCSA Blog:
http://www.testlabs.se/blog
December 10th, 2010 7:34am
On Fri, 10 Dec 2010 08:10:41 +0000, acmsoft wrote:
>
>
>seems better now :)
>
>everything is green except these
[ snip ]
>the autodiscover A Host entry made the difference however I am still not sure what are the benefits of having autodiscover working externally ?
That depends on whether you have client connecing using
OutlookAnywhere from outside our organization.
---
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP
Free Windows Admin Tool Kit Click here and download it now
December 10th, 2010 10:12pm