Outlook Anywhere
Hello, I have a Exchange 2007 directly to internet, becouse I want test all features before put in production. I configured the proxy connection, and internally, the connection happens all over HTTPS, but not working externally, arrives asking username and password I type but does not connect. What can it be? When I type URL externally https://webmail.dolcebombom.com.br/owa my certificate is invalid, this is a problem for work correctly Outlook anywhere? Regards Letícia
April 18th, 2010 5:02pm

Hi, Plz go here www.TestExchangeConnectivity.com and make a test for Outlook Anywhere and put result here. Outlook Anywhere doesnt work with self signed certificate, so purchase a third part valid ssl cert and enable on your cas web site. Also have a look into this article: Outlook Anywhere and Exchange's Self-Signed Certificate Regards, Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
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April 18th, 2010 5:08pm

Hi, Thanks for reply. Follows the result. Testing RPC/HTTP connectivity RPC/HTTP test failed Test Steps Attempting to test Autodiscover for leticia@dolcebombom.com.br Testing Autodiscover failed Test Steps Attempting each method of contacting the AutoDiscover Service Failed to contact the AutoDiscover service successfully by any method Test Steps Attempting to test potential AutoDiscover URL https://dolcebombom.com.br/AutoDiscover/AutoDiscover.xml Failed testing this potential AutoDiscover URL Test Steps Attempting to resolve the host name dolcebombom.com.br in DNS. Host successfully resolved Additional Details IP(s) returned: 201.91.90.3 Testing TCP Port 443 on host dolcebombom.com.br to ensure it is listening and open. The port was opened successfully. Testing SSL Certificate for validity. The SSL Certificate failed one or more certificate validation checks. Test Steps Validating certificate name Certificate name validation failed <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl00_ctl02_ctl00_tmmArrow">Tell me more about this issue and how to resolve it</label> Additional Details Host name dolcebombom.com.br does not match any name found on the server certificate CN=webmail.dolcebombom.com.br, DC=local, DC=empresa Attempting to test potential AutoDiscover URL https://autodiscover.dolcebombom.com.br/AutoDiscover/AutoDiscover.xml Failed testing this potential AutoDiscover URL Test Steps Attempting to resolve the host name autodiscover.dolcebombom.com.br in DNS. Host successfully resolved Additional Details IP(s) returned: 201.91.90.3 Testing TCP Port 443 on host autodiscover.dolcebombom.com.br to ensure it is listening and open. The port was opened successfully. Testing SSL Certificate for validity. The SSL Certificate failed one or more certificate validation checks. Test Steps Validating certificate name Successfully validated the certificate name Additional Details Found hostname autodiscover.dolcebombom.com.br in Certificate Subject Alternative Name entry Validating certificate trust Certificate trust validation failed Additional Details Certificate chain could not be built. You may be missing required intermediate certificates. Attempting to contact the AutoDiscover service using the HTTP redirect method. Failed to contact AutoDiscover using the HTTP Redirect method Test Steps Attempting to resolve the host name autodiscover.dolcebombom.com.br in DNS. Host successfully resolved Additional Details IP(s) returned: 201.91.90.3 Testing TCP Port 80 on host autodiscover.dolcebombom.com.br to ensure it is listening and open. The port was opened successfully. Checking Host autodiscover.dolcebombom.com.br for an HTTP redirect to AutoDiscover Failed to get an HTTP redirect response for AutoDiscover Additional Details An HTTP 403 forbidden response was received. The response appears to have come from Unknown. Body is: You do not have permission to view this directory or page. Attempting to contact the AutoDiscover service using the DNS SRV redirect method. Failed to contact AutoDiscover using the DNS SRV redirect method. Test Steps Attempting to locate SRV record _autodiscover._tcp.dolcebombom.com.br in DNS. Failed to find AutoDiscover SRV record in DNS. <label for="testSelectWizard_ctl12_ctl06_ctl00_ctl00_ctl03_ctl00_tmmArrow">Tell me more about this issue and how to resolve it</label>
April 18th, 2010 5:19pm

A doubt. On the first screen when I'm configuring Outlook anywhere I put the external address or the name webmail.dolcebombom.com.br fqdn exchange server?
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April 18th, 2010 5:33pm

A doubt. On the first screen when I'm configuring Outlook anywhere I put the external address or the name webmail.dolcebombom.com.br fqdn exchange server?
April 18th, 2010 5:33pm

Hi, You will have to put whatever host name u put when u configured outlook anywhere on your CAS Server. Outlook Anywhere doesnt work with self signed certificate, so purchase a third part valid ssl cert and enable on your cas web site. Also have a look into this article: Outlook Anywhere and Exchange's Self-Signed Certificate Regards, Laeeq Qazi|Team Lead(Exchange + Sharepoint + BES + DynamicsCRM) www.HostingController.com
Free Windows Admin Tool Kit Click here and download it now
April 18th, 2010 5:38pm

I do not understand, I'll have to buy a valid certificate to operate, using only an internal CA in Windows 2003 does not work? Regards, Letícia
April 18th, 2010 5:50pm

On Sun, 18 Apr 2010 14:50:14 +0000, Letcia6 wrote:>I do not understand, I'll have to buy a valid certificate to operate, using only an internal CA in Windows 2003 does not work?You can use a certificate issued by our own CA provided the machinerunning the e-mail client trusts the signing CA.---Rich MatheisenMCSE+I, Exchange MVP--- Rich Matheisen MCSE+I, Exchange MVP
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April 19th, 2010 12:40am

Hi, For the external Outlook, it first uses the two predefined url to connect the Autodiscover service to get the relevant use information which includes the external name of Outlook Anywhere. Thus, you should include the autodiscover.dolcebombom.com.br or dolcebombom.com.br as SAN on the certificate. If the SRV is supported, you can use SRV record to resolve this issue. http://support.microsoft.com/?kbid=940881 Another method is generate a new certificate which includes the corresponding names. If the certificate is generated by own CA, you need to install the root certificate on the client computer. Thanks Allen
April 22nd, 2010 11:29am

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