Outlook Scheduling Assistant view and meeting length

Hi,

Some of our newly migrated (to exchange/office 2013) customers complain that when you are trying to schedule a meeting in Outlook 2013 calendar and they try to modify the length by dragging the end or the beginning of the meeting they cannot set a shorter time than 30 minutes. I have tested and the same is true for Outlook 2010. The default time scale has been set to 5 minutes.

When we open a new meeting it opens fine with the set 5 minute length. Then we take the end time and drag it to a later time, e.g. 2 hours. Release is so the end time setting shows the modification. Now we try to drag the end time back to the original 5 minutes length and it will not get shorter than 30 minutes. I can set the meeting length again to shorter than 30 minutes by modifying the end time accordingly, and again I will be able to drag the end to 10-15-20 minutes, but once over the 30 minute interval, it cannot be made any shorter.

Does anyone have any suggestions on if this can be set up otherwise or if this just something out users will have to get used to?

Thanks,

Szabolcs

January 30th, 2015 12:48pm

Hi Szabolcs,

I can reproduce this issue when in Scheduling Assistant view. This is the expected behavior when open a meeting request in Scheduling Assistant view. The shortest time scale in Scheduling Assistant view is 30 minutes.

However, we can change the Outlook calendar view to Day, Work Week, Week or Schedule View, and then we can change the meeting length to shorter than 30 minutes by dragging.

Regards,

Steve Fan

Forum Support

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February 1st, 2015 10:25pm

Hi Steve,

Thanks for the confirmation. I suspected that this might be the case.

I marked your reply as answer I do not believe MS will have anything else to add.

Regards,

Szabolcs

February 3rd, 2015 4:14am

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