Hi,

Is there a reason why the send/receive settings for a user keep resetting anytime they restart their computer. In the organisation some users have a 3 minute interval but that will only remain for the day and as soon as they turn their computer on next morning, the "Schedule and automatic send/receive every...." check box is unchecked. Can't seem to figure out why that is as it's only happening to a small number of users.

Any help would be much appreciated! 

Hi,

What type of email account are the users using? Do they use a registry cleaner utility?

If Windows reboots, settings aren't always saved. Registry cleaners will often block changes. If you have a registry cleaner installed, please try disable it and then test the issue again.

In addition, group policy or log on scripts will also revert changes. Please contact your admin and confirm that if you are in such an environment.

Regards,

Steve Fan
TechNet Community Support