Hello,
I'd like to understand once for all and share with you what I learned during my tests about Outlook signatures and registry settings.
When a user create and then set signature for new messages and replies, the information are stored by Outlook under registry keys
New Signature and Reply-Forward Signature (REG_BINARY) respectively. A good explanation here
Configuring Outlook for the signatures within the users registry.
The registry path depends on Outlook version:
Outlook 2007, 2010
HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem\Profiles\<Profile Name>\9375CFF0413111d3B88A00104B2A6676\<0000000x>
Outlook 2013
HKCU\Software\Microsoft\Office\15.0\Outlook\Profiles\<Profile Name>\9375CFF0413111d3B88A00104B2A6676\<0000000x>
Now, If you don't want users be able to change their signature from Outlook (options grayed out), it's necessary to set registry keys
NewSignature, ReplySignature (REG_SZ). A good explanation here
Disable End-User's Ability to Add, Edit, & Remove Outlook Signatures.
The path where they are is this:
HKCU\Software\Microsoft\Office\<Version>\Common\MailSettings
But what is written on this Microsoft KB How to deploy a default email signature in Outlook is little bit different (below point 6):
"...By using these steps, the specified signature will automatically appear in new e-mail messages (and optionally, replies to e-mail messages). However, users are still able to manually edit or remove these default signatures. ..."
That isn't true because, as written above, if both registry keys NewSignature and ReplySignature are set the option are grayed out and users cannot change signature from Outlook.
Note: If registry key First-Run is deleted, after Outlook has been started, then it is being added back again and the NewSignature and ReplySignature values are automatically being removed, and users are able to change
their signature from Outlook. A good explanation here Setting up a Corporate Signature (source
HowTo-Outlook).
This is the path where registry key is stored:
HKCU\Software\Microsoft\Office\<Version>\Outlook\Setup
What about ? Are all these information right ? Is there an error on Microsoft KB ?
Thank you very much,
Luca