Looking for some troubleshooting recommendations.  Running Outlook 2010 (14.0.7145.5000) against Exchange 2010 SP3.  Two new recipients were sent a recurring meeting invitation.  They both accepted the invitation, and it shows in their calendar, but does not display on the Outlook Today screen for either user.  I've been able to duplicate this on another computer with the same accounts.

The event recurrance started on 8/4/2014.  I verified that if I create a new event in either user's calendar, that new event shows on the Outlook today screen.  I've  taken the following steps:

1) Switch Outlook to online mode (not cached)

2) Started Outlook in safe mode

3) Started Outlook with /cleanviews switch

4) Confirmed other appointments on that day appear on Outlook Today screen

5) Toggled the availability from "Busy" to "Free" saved the event, then went back to "Busy"

6) Removed "FW:" from the event subject line and saved it

These steps have not corrected the problem.  Any recommendations would be appreciated.

I used Offcat to analyze the Outlook client and mailbox.  The utility flagged this event as missing recurrence information, and referenced this KB https://support.microsoft.com/en-us/kb/827432?wa=wsignin1.0

The user will delete the event and recreate.

• Marked as answer by greg10101 11 hours 9 minutes ago

Glad to hear that you have found the root cause. Thank you for letting us know that.

Best Regards,

Steve Fan

Forum Support