Outlook Users connection issues after Mailbox Migration from 2007 to 2013

Hi,

We have a coexistance between Exchange 2007 SP3 and Exchange 2013 CU7. There is an issue when after migrating the user from exchange 2007 mailbox to exchange 2013, the outlook keeps on prompting for password when it is being launched. Checking the Connection Status we found that there is a connection to the old 2007 Server and the type is Exchange Public Folder. I have migrated the public folder and checked the Mailbox of the user and found that the DefaultPublicFolderMailbox is set to the 2013 Public Folder Mailbox. If I check my 2013 MailboxDatabase Properties, It sill shows that PublicFolderDatabase Properties is still pointing to the 2007 Public Folder Database. Any resolution on this?

Another issue is, We set outlook anywhere on the 2013 to use basic authentication, however, when users are migrated to 2013 the Outlook client changes to NTLM. even if we set the outlook to basic to make it work, it still comes back to NTLM after a while. I did most of the resolutions online to use powershell to make changes to outlook anywhere but no luck. any suggestions is highly appreciated.

Thanks & Regards,

Arthur


February 9th, 2015 11:51pm

Hi,

For the first problem, please check the msExchHomePublicMDB attribute for mailbox database in Exchange 2013, you can check this attribute in ADSIEdit.

If this attribute is pointing to Exchange 2007 public folder database, please set to blank. After that, please restart the information service.

And for the second question, I suggest we open a new case for this issue. In order to avoid confusion and keep track of troubleshooting steps, we usually troubleshoot one
issue per thread in order to find a resolution efficiently.

Thanks for your understanding.

Best regards,

If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

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February 11th, 2015 8:47am

Hi,

Is there any update on this issue?

Best regards,

If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com

February 13th, 2015 12:22am

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