Office 2013 Pro Plus
Hi all,
I recently got a virus (now removed) which has caused me some problems. When I try to open Outlook i receive the error message "Outlook could not create the work file. Check the temp environment variable." I was also getting the same with Word, but have now fixed this using KB 2285187
However, I am still getting the error when opening outlook and have tried the following:
1. Checked the registry keys in HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders as per the above KB article
2. Attempted to "Move" the temporary internet files folder as per the anove KB article
3. Removing the OST file and allowing Outlook to create a new one
4. Completely removing the mail account via Control Panel > Mail and re-adding it
5. A full re-install of Microsoft Office 2013
I am also unable to attach documents as I receive an error stating that I do not have the correct permissions
Despite attempting all of the above, I am still receiving the eror and am at a total loss.
Anybody got any suggestions?