I installed the latest version of outlook for mac about 4 months ago and everything was working very well until yesterday when outlook started crashing. I've tried several fixes that I found in other MS postings like clearing the cache and preferences, creating another identity but the problem still persists. The error message I'm getting is the following:
Process: Microsoft Outlook [3046]
Path: /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
Identifier: com.microsoft.Outlook
Version: 15.8.1 (15.8.1)
Code Type: X86 (Native)
Parent Process: ??? [1]
Responsible: Microsoft Outlook [3046]
User ID: 2106528351
Date/Time: 2015-03-20 15:16:15.664 -0700
OS Version: Mac OS X 10.10.2 (14C109)
Report Version: 11
Anonymous UUID: 3867ACD8-B1D6-F8FD-924E-3B5F230D0ECA
Time Awake Since Boot: 7400 seconds
Crashed Thread: 21 Dispatch queue: com.microsoft.outlook.sync.exchange.folder
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 00000000000ca000-00000000009e6000 [ 9328K] r-x/rwx SM=COW /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
I have also tried to remove the UBT8T346G9 files from the 'Group Containers' folder but still the same issue. At this point, I would like to either troubleshoot this issue or revert back to Outlook for Mac 2011. The only issue with going back to 2011 is
exporting my personal folders from 2015 since the .PST folders I exported 4 months ago are no longer up to date. Apparently, export is not an option in 2015.
Thanks for your help,
Arturo Ochoa