Hi,

We have internal & external URL for email access :

Internal : http://owa.domain.com

External : https://extmail.domain.com

when i confgured my outlook 2010 using autodiscover and manully, i found  my outlook connects to external URL

outlook-->file-->info : access this account on web

But when i configured on outlook 2013 using autodiscover and manully, i found  my outlook connects to Internal URL

Do outlook 2013 have different functionality. ??

Hi,

What's you Exchange version? Exchange 2010 or Exchange 2013?

Please confirm where you are connecting to your Exchange server by using Outlook 2010 and Outlook 2013 respectively. Generally, if you are using Outlook in external environment (using Outlook Anywhere outside the domain), the OWA URL should be the external one.

If the Outlook connects to Exchange from the domain joined computer, the OWA URL should be the internal one.

Regards,

Hi,

thanks for reply..

We have Exchange 2010 SP3 RU5 ..

outlook 2010 ( domain joined PC ) : it shows my external OWA URL

when in Outlook 2013  ( domain joined PC ) : it shows my correct internal OWA URL...

i m not sure how outlook : 2013 picks correct internal URL why not in outlook 2010 ??

Hi,

For your Outlook 2010 client, please check the following settings in Account Settings:

In Exchange Proxy Settings, please make sure the On fast networks, connect using HTTP first, then connet using TCP/IP is unchecked. Then restart Outlook 2010.

Regards,

Hi Liang,

In out environment outlook anywhere is not available.. User connect thru VPN when out of network..

Ruban.C 

Hi Winnie Liang,

if outlook 2010 ( domain joined PC ) : it shows my external OWA URL : Does really traffic goes to TMG-->CAS ??

or connects directly to CAS ??