One of my users cannot see all-day events on shared calendars if those events are marked as "free" (as in the person is not busy or out of the office.) We use these events for a time-off calendar, and being on our help desk she needs to know when people are not in the office.

We just replaced her computer and this was not an issue on the old computer, just the new one. Everyone else can see these events, the issue is just her on this specific computer. She can see all-day events on her own calendar, she can see all-day events on shared calendars if the event is not marked as "free", and she can see any event on a shared calendars where the event is not all-day (including "free" events.) The problem is only with all-day "free" events that are on a shared calendar, and the issue is only present on one computer.

We have tried uninstalling and re-installing Office, we have tried resetting her views in the calendar view, we have tried just about every option that we can find within Outlook with no avail.

Any idea?

Hi,

I noticed that the issue only happens to specific user with specific computer. Please do the following checking to narrow down the issue:

1. please update the Outlook client with the latest patches and service packs.

2. disable using Exchange cached mode and check whether the issue happens in Online mode in this computer.

3. Start Outlook in safe mode to have a try.

4. Perform a clean boot in your Windows for the new machine.

Regards,