Hi ,

I am facing an issue with microsoft office 2013 on windows 8 laptop.

It has two accounts configured on it and few psts mapped on it. Every time i open outlook it opens in work offline mode.

AS soon as i open the psts mapped with the account,its stops respoding and crashes.

T/S that i have tried..

1. Tried repairing the accounts. no go.

2.Tried remapping the psts. no go.

3.Option for cache mode is greyed out so i was not able to try that.

4.Tried opening in Safe mode. no go.

5. the option in more settings in email account to select the desired network are not there.

Please suggest.

• Moved by Lanlan HuangMicrosoft contingent staff 4 hours 36 minutes ago

Hello Pradeep,

The forum is for developers. I'd suggest asking non-programming questions on the Outlook IT Pro Discussions or Microsoft Community forums instead.

thanks for the update.