Several of my users are getting the following popup. Outlook is attempting to connect to xxx.xxx@xxx.com If your password has changed, it may need to be re-entered. Click here to re-enter your password. When users click on this message nothing happens, they have not changed their password. Details: Exchange 2010 SP1 RU3, Outlook 2010 thanks Aaron

From my experience, that is usually caused by a network problem, such as when a user is connected to both a wired and wireless netowrk and one of them gets disconnected.Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

That would be an idea, execpt the users in question have desktops with no wireless cards. thanks Aaron

Are they domain member computers?Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

yes, today i noticed an error with my cert for autodiscover. I do not have the name of the cas servers listed as SAN's on the cert. I wonder how I can get a new cert with all the names SAN's that i think are neccessary without buying a new one. thanks Aaron

On Thu, 1 Sep 2011 00:55:21 +0000, Anonymous4473 wrote: >yes, today i noticed an error with my cert for autodiscover. I do not have the name of the cas servers listed as SAN's on the cert. I wonder how I can get a new cert with all the names SAN's that i think are neccessary without buying a new one. Changing names is usually free. ADDING names to the cert usually costs money, unless you paid for, say, a ten-name cert and were only using eight. --- Rich Matheisen MCSE+I, Exchange MVP --- Rich Matheisen MCSE+I, Exchange MVP

Look into the Set-ExchangeServer command's -AutoDiscoverServiceInternalUri property and set it to the hostname in the certificate instead of the server name. That should fix Autodiscover certificate errors rather than spending money on extra SANs.Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

Hi Aaron, How about the issue, any updates? Thanks, Evan Liu TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com

That change has not exaclty corrected the Certificate issues that we are having. The self tests still fail. The desktop users that were getting the pop-up are still getting it. Next I am going to have to check to see that they are on the latest Office 2010. Thanks Aaron

There are other URLs that Outlook users. On an client, hold the Ctrl key down, click the Outlook icon in the system tray, select Test E-mail Autoconfiguration, enter your e-mail address and password, clear the Guessmart checkboxes and then click Test. You'll see the other URLs that might make Outlook pop up an authentication prompt. Verify that those URLs have a hostname that's in the certificate.Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

I have changed the OAB, EPC, and the OWA site URI. Now I need to wait for replication and check with my users to see if it is fixed. I will check with them after lunch. thanks Aaron

This solved my issue. Either I need to get a new certificate that has the correct SAN or just change all the internal sites to be the external name.