Outlook.com has replaced my Hotmail and now I can log onto my email but can't open anything, not even the settings folders.  I would like to go back to Hotmail style of two days ago...anyone up for helping me?

Hi,

I hope you haven't Renamed your MSN account.
If so, it seems we cannot undo it.
Check the following article:
It is not easy (and in rare cases not possible) to "undo" a rename. For example, if you rename an MSN account, you can't rename it back, or if you created your account in one country and are renaming it in a different country, you won't be able to rename it back to your original account unless you travel back to your original country. Be very sure of your decision.
http://blogs.office.com/b/microsoft-outlook/archive/2012/08/03/upgrade-from-hotmail-to-outlook-com.aspx

Best regards,

I have not renamed my account.  Somehow Outlook.com has changed my hotmail.com account page.  I think Microsoft is trying to "Preview" their new product on my Hotmail account.  ...unfortunately, now when I log into my mcnamara5@hotmail.com account, it automatically becomes an Outlook account and I can see my first page as emails pile up but cannot open them.  I did not change anything.  Please help...

The cog wheel is inactive too.  ...so I cant click it to switch back to Hotmail.  I would like to switch back to Hotmail.  Here is the error on my Hotmail/Outlook page;

Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729; .NET4.0C; .NET4.0E)
Timestamp: Wed, 8 Aug 2012 13:44:09 UTC

Message: Object expected
Line: 255
Char: 2241
Code: 0
URI: https://blu002.mail.live.com/default.aspx?id=64855

 

• Edited by Kathleen Mc Wednesday, August 08, 2012 2:05 PM

If you didnt rename your account, then on the outlook.com email window - right top corner, there is an option with the name settings -> click on that and select Switch back to hotmail

If you face any issue - try with Internet explorer

• Proposed as answer by Rajkumar-MCITP Wednesday, August 08, 2012 3:21 PM

"settings" will not respond to click.  What do you mean by try with Internet explorer?

• Marked as answer by Kathleen Mc Wednesday, August 08, 2012 3:19 PM

You are using Mozilla Firefox browser.. try to use a different browser

I don't own a computer so I use this work computer network.  I don't think I can use a different browser, right.  Maybe at Library?  (I don't know much about this computer stuff, obviously :)

Usually switch back to hotmail will work on all the browsers.. not sure why it is not working for you :(

And.. Internet explorer will be installed by default in Windows Operating system. Go to Start -> Run -> type iexplore

Internet explorer will open up for you.. login to outlook.com and try to switch back

• Marked as answer by David WoltersModerator Wednesday, August 08, 2012 3:52 PM

Thank you soooo much Rajkumar!  I downloaded Chrome Browser and then logged onto my Hotmail and was able to switch back to old Hotmail.   Thank you, Thank you, Thank you!

• Marked as answer by Kathleen Mc Wednesday, August 08, 2012 3:19 PM

I have same problem I hate Outlook

one way in which is complicated is to register Hotmail with Microsoft Account

you can open and read most of the time but it is not a good solution