My computer crashed and I had to reinitialize it.

Win 8.1

In setting it back up, I have logged into my 365 bus premium account and tried to set up the outlook on my desktop. I posted this question in the business 365 page and THEY told me to post it here as they all seem to be clueless, even the techs that called me on the phone...

Although I have deleted my profile 3x and uninstalled and reinstalled Outlook and then deleted the profile AGAIN, these error messages persist (see attachment). I have also gone into the control panel and tried to alter the settings there, to no avail.

After the second message is cancelled, outlook closes.

Hey,

Have you done a repair to the Office install.  I would try an online quick repair,  and try this again.  You can do this by going to programs and features,  selecting Office 365 ProPlus, and selecting Repair.  Once you do this, open Outlook and setup a new profile.

• Marked as answer by SkipperMike 9 hours 46 minutes ago

Thank you, Scotty

Turns out you were correct.

• Edited by SkipperMike 9 hours 47 minutes ago