Hi,
Email applications that use POP3 and IMAP4 rely on the SMTP protocol to send messages. The connector for receiving email submissions from client applications that use POP3 or IMAP4 is created automatically upon installation of Exchange. So
I suggest to check the max size limit on receive/send connector, by default its 35M.
Get-sendconnector | fl MaxMessageSize
Get-receiveconnector | fl MaxMessageSize
Check the Maximum attachment size in Transport rules
Get-transportrule | fl AttachmentSizeOver,MessageSizeOver
We can also use EMC to check POP3 connection limits
- In the EAC, navigate to Servers > Servers.
- In the list of servers, select the Client Access server, and then click Edit
- On the server properties page, click POP3.
- Scroll down and click More options.
- Under Connection limits, use the following settings:
- Maximum connections
- Maximum connections from a single IP address
- Maximum connections from a single user
- Maximum command size (bytes) specifies the maximum size of a single command. The default size is 512. The possible values are from 40 through 1,024.
I suggest to increase the Max command size to check this issue.
Best Regards.