Hello, we are beginning a client migration this weekend and I'm testing the PST Capture Console tool as recommended by O365. Communications have been set up properly and test good however after selecting the pst file to import and beginning the process. The import fails 15 minutes in with an error of "the agent was timed out in responding to the transfer request". Does anyone have any experience with this?

Best Regards, BillG

Hi,

Please refer to the below articles to execute:

https://technet.microsoft.com/en-us/library/hh781035(v=exchg.141).aspx

https://technet.microsoft.com/en-us/library/hh781032(v=exchg.141).aspx

If it doesn't work, according to your description, I understand that the issue is related to Office 365 side.

I suggest we can ask a question in Office 365 forum for more help:

https://community.office365.com/en-us/f/

Regards,

David 

David suggested you the best solution to get this job done.

Moreover, You may also take help from this informative article which lets you in step-wise how to get hands on with the PST Capture Tool: http://blogs.catapultsystems.com/smcneill/archive/2012/02/01/hands-on-with-the-pst-capture-tool/

Further, You can also test this programmed application i.e. Import Export Solution ( http://www.lepide.com/exchange-manager/import-export.html ) that meets you requirements and allows you to import and export email items between multiple source.