Partially Orphaned mailbox in Exchange 2007
I migrated a user from 1 exchange 2007 server to another and exchange 2007 server, the move said it completed successfully. however I started getting Errors in the Application Event logs. the Event ID is 1022 and error 1292. Event Type: Error Event Source: MSExchangeIS Mailbox Store Event Category: (16) Event ID: 1022 Date: 6/9/2010 Time: 9:46:12 AM User: N/A Computer: ExchangeServer.MyDomain Description: Logon Failure on database "StorageGroup\Store" - Windows account NT AUTHORITY\SYSTEM; mailbox /o=MyDomain/ou=Home Region/cn=Recipients/cn=DoeJ. Error: 1292 Client Machine: ExchangeServer Client Process: MSExchangeMailboxAssistants.exe Client ProcessId: 0 Client ApplicationId: Client=MSExchangeMailboxAssistants;Action=EventDispatcher For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ************************************************* Event Type: Warning Event Source: MSExchangeIS Event Category: (16) Event ID: 9660 Date: 6/9/2010 Time: 9:46:12 AM User: N/A Computer: ExchangeServer.MyDomain Description: User John Doe (/o=MyDomain/ou=Home Region/cn=Recipients/cn=DoeJ) failed to log on because their mailbox is in the process of being moved. For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp. ************************************************* I have tried to delete the partially orphaned mailbox by setting the Keep Deleted Mailbox For (days) to 0 and got message in event log saying it needed a full backup before it could complete the task. tried Remove-Mailbox -Database <Database-Name> -StoreMailboxIdentity <MailboxGuid> -confirm:$true and got the following: Remove-Mailbox : The mailbox that you specified is connected to "John Doe ". Only disconnected mailboxes can be reconnected. Specified mailbox: "11320a04 -137e-4219-b317-7b3746d16123". At line:1 char:15 + Remove-Mailbox <<<< -Database StorageGroup\Store" -StoreMailboxIden tity 11320a04-137e-4219-b317-7b3746d16123 -confirm:$true + CategoryInfo : InvalidOperation: (:) [Remove-Mailbox], InvalidO perationException + FullyQualifiedErrorId : 7646CDDB,Microsoft.Exchange.Management.Recipient Tasks.RemoveMailbox I would like to try connecting the partially orphaned mailbox to a test account and then deleting it but I am afraid that it might also delete his real account due to the link that appears to still exist.
June 9th, 2010 6:48pm

Hi Chris, How about DoeJ's mailbox? Does it works? Please run the cmdlet Clean-MailboxDatabase. Please check whether the mailbox will be listed in the Disconnected Mailbox. Did you select the "Do not permanently delete itmes until the database has been backed up" in the resource database's properties? If yes, please temp disable it. Frank Wang
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June 11th, 2010 10:40am

Hi Chris, How about your question? Any updates?Frank Wang
June 14th, 2010 6:18am

I've suffered the same thing when moving mailboxes from one database to another on the same server. It moves ok, but the deletion of the old mailbox fails. The new mailbox works fine. Running a clean puts the mailbox into the disconnected items. Running a remove says it is still connected to the moved mailbox user. Moving the user back to the orginal store says there is a duplicate and removes the duplicate. (The move doesn't complete) The disconnected mailbox is then removed. Email to the moved user, during all this and afterwards continues without issues (so far I HOPE!!) I had this issue when I had a corrupt database and decided to create a new database and move all the mailboxes over, it happened for about 80% of the users. I've now dismounted the store and everything still seems ok. Not sure if this is releated to this thread, but thought I'd add my 2 penneth worth of information Dave
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June 16th, 2010 2:44am

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