Paste into new email in Office 365 while using Content advisor

Hi

 

After transferring our store email accounts to Office 365, I am experiencing problems with the paste function, I am not able to paste any content into the body field. When trying to, a small message box appears where you have to choose to allow access or not, of course I choose allow, but this does nothing, no error messages, IE doesnt crash, nothing happens.

 

So far, I believe I have narrowed it down to the content advisor, which is enabled due to business policies.
 

If I disable the content advisor, close all IEs and try again, it works fine.

 

So my question is, what address do I need to add to regedit database in order for the paste function to work with the content advisor enabled?

 

I have enabled/disabled the following:

  • Deleted history/cookies/pw etc.
  • Done a complete reset of IE
  • Tried on two different computers
  • Added https://outlook.office365.com to Trusted Sites
  • Enabled Protected Mode for Trusted Sites
  • Set Allow Programmatic clipboard access to Enable for both Trusted Sites and Internet

I am using the following:

  • OS: Windows 7, service pack 1, 32 bit
  • IE: 11.0.9600.17691

/Thomas




  • Edited by Xavier_Nox Wednesday, March 18, 2015 12:47 PM
March 18th, 2015 12:45pm

Hi,

This forum is for questions and feedback related to Office desktop applications. From the description, you are encountering an issue in OWA, am I correct? If this is the case, I'd recommend you post your question in one of the following two forums for further assistance:

https://social.technet.microsoft.com/Forums/ie/en-US/home?forum=ieitprocurrentver

http://community.office365.com/en-us/f/default.aspx

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Steve Fan
TechNet Community Support

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March 24th, 2015 5:40am

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