Hi I'm having trouble when trying to install new hardware, no hardwaredevices with plug n play is recognised. when trying to instal i'm always asked for installation disk even when this is availablean error message comes up to say problem accured and was unable to instal new hardware. I've tried purchasing programmes that promise to solve this but had no luck with any of them.Any ideas on how I can fix this problem it's a nightmare when I can't download thingsfor new electical goods like a digital camera or update my tom tom...Thanks in advance

This forum is for exchange related issues. For questions on the Windows Client OS please use the Windows XP SP3 Forum or Windows Vista IT Pro Forum which would be the more relevant forums for your question Also, please provide the following info when you post the question: 1. The full error info when the issue occurs, and please also check for the related error or warning events in the application log Start->Run->Eventvwr 2. Please describe the windows version you are using

Hi Thanks for your reply, I have looked on the Event list and copied what it says. I am currently using WindowsXP. 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 73 6e 6d 73 67 msnmsg 0018: 72 2e 65 78 65 20 38 2e r.exe 8. 0020: 31 2e 31 37 38 2e 30 20 1.178.0 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0

Hi Thanks for your reply, I have looked on the Event list and copied what it says. I am currently using WindowsXP. 0000: 41 70 70 6c 69 63 61 74 Applicat 0008: 69 6f 6e 20 48 61 6e 67 ion Hang 0010: 20 20 6d 73 6e 6d 73 67 msnmsg 0018: 72 2e 65 78 65 20 38 2e r.exe 8. 0020: 31 2e 31 37 38 2e 30 20 1.178.0 0028: 69 6e 20 68 75 6e 67 61 in hunga 0030: 70 70 20 30 2e 30 2e 30 pp 0.0.0 0038: 2e 30 20 61 74 20 6f 66 .0 at of 0040: 66 73 65 74 20 30 30 30 fset 000 0048: 30 30 30 30 30 00000 I hope this is what you mean, I'm not that great at this kind of thing..Thanks again