I'm losing animation on numbers that I have coming in at bookmarked places in a slide. I return to a home page and return to the slide no problem but if I return to homepage then a different slide, then home page and the initial slide...the animated numbers won't work. I believe (I guess) the page hasn't reloaded...but all the fixes I have seen for this problem I can't get to work with 2013. 1) they say add a blank slide before the problem slide and set the transition time to zero (well it won't let me set the transition time to zero...lowest it goes is 1 second...maybe thats why it won't fix the problem 2) install a macro to fix the problem...I have no idea how to actually do that? I've been trying to remedy this for weeks now...so if anyone can please please help...please do!

Thanks

Sue

• Edited by Sooy Saturday, April 04, 2015 1:23 PM

Hi Sue,

Thanks for your question. I am not sure whether I have understood your situation correctly, but I'm unable to reproduce the issue according to above steps.

If possible, please share the sample files with us, we will have a test on our end then. Also, better to provide the detailed steps on how to reproduce it.

You can send the file to this email account: ibsofc@microsoft.com and inform us here (the email subject should be the link of this thread).

Thanks for your understanding.

Regards,

Ethan Hua
TechNet Community Support

Thanks Ethan,

Sent you some slides to demonstrate the problem earlier today.

Really need help to sort it out.

Sue

If there' not too much private, put it on a shared network drive like OneDrive so that more people can test it.

Anyway per my very personal view, this is likely related to the way you created it, so detailed steps about the creation is needed.

-Jeff