Prevent Outlook from butchering HTML emails with MsoNormal? (Network Steve Forum)

Prevent Outlook from butchering HTML emails with MsoNormal?

I'm seeing a very frustrating issue with how Outlook 2013 is rendering a simple HTML-based table in an email. It is being totally re-written to have extra line breaks, styling, white space and superfluous code. Is there a way to prevent this, or a workaround method? Here is my test table code, about as simple as it gets:

On the receiving side, I look at the source code, and that table has been converted to this monstrosity:

It looks absolutely terrible when displayed in the email. From my understanding this issue is created by how MS incorrectly renders HTML emails using the horrendous MS Word HTML back-end instead of using a real web renderer. This is for an automated alert email template for a task at my work, so changing mail providers is not an option, I am required to use MS Outlook and Exchange.

Edited by Beardsly 11 hours 38 minutes ago

June 2nd, 2015 1:59pm

Hi,

Since Outlook 2007, Outlook uses Microsoft Word to render emails. Some HTML and CSS features are not supported ideally so this should be the cause of your issue - Based on your description you have been aware that Outlook and Word don't render HTML as good as a web browser, this is true.

If you check the email on OWA, could it be displayed correctly? If yes this may be a workaround to show this kind of emails.

Regards,

Melon Chen
TechNet Community Su

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June 3rd, 2015 3:09am

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