I have an external contracter that "needs" the primary email addres attribute for an alert system for people in his organization. So, he has requested that accounts be created with a non-exchange, external email address be set as the primary. This does work for his system. His system doens't use Exchange, just reads AD and sends the email through sharepoint. The problem is that now internal users on our Exchange system can not send email to this external account, Exchange sees any email with the external address and puts the email in the mailbox. Is there a way to get Exchange to bypass the mailbox, send the mail to the external address? Can't use a contact, the address already exists in Exchange.

So are you saying that there are 2 email addresses the same somewhere? Internal users send an email and it goes to the mailbox? If yes, when Exch does the categorization it wil find it in AD. Can't this external system have an additional address so you can create a transport/Outlook rule to forward he email the mailbox receive to this additional address which goes out?Sukh

Hello, Is there a way to get Exchange to bypass the mailbox, send the mail to the external address? Can't use a contact, the address already exists in Exchange. Do you mean that the external email address is added in your Exchange mailbox? If that external email address is added in your Exchange mailbox, you cannot prevent Exchange routing emails without doing local lookup. The workaround is just as Sukh said, add one additional address on your external account, and set your mailbox forward the emails to that new address. Thanks, Evan Liu TechNet Subscriber Supportin forum If you have any feedback on our support, please contact tngfb@microsoft.com Evan Liu TechNet Community Support