Hi-

When I try to export my WLM to Outlook 2013, it hangs at the same record every time (record 55 of 2600+ -- that's just one folder, but the largest folder.) I probably have 10,000 emails in WLM.

It does not seem to be taking the emails from oldest to newest, so I cannot tell which email is tripping it up. I assume if it only made it to #55 of 10k, there are many more hang up points as well. I was exporting all folders. I was able to export a single, very small folder successfully (30 emails.)

I tried exporting just the large folder by itself but it still hung at #55.

Any help in diagnosing/fixing would be greatly appreciated. WLM is a nightmare -- I have been paying the price ever since OE went away. I want to be rid of it once and for all.

Thanks

Brian

Hi Brian,

First, I'd recommend you check if there are some large emails in the large folder. You can sort the emails by size to find those large emails. Then, just move these large emails to a subfolder and try exporting the rest emails into Outlook to see the result.

In addition, we can use the following method to import as many as possible emails in the large folder into your Outlook:

1. In Windows Live Mail, create a subfolder under the large folder.

2. Move half of emails from the large folder to the subfolder.

3. Export the large folder and the subfolder separately into Outlook. This will help us determine which half part of the emails may hang the process.

4. Repeat above steps for the problematic half part of emails.

Since this issue is also related to Windows Live Mail, you can also post your question in the forum for Windows Live Mail to see if we can get any good suggestions:

http://answers.microsoft.com/en-us/windowslive/forum/email?tab=question&status=unanswered

Regards,

Steve Fan
TechNet Community Support