Hello guys,

When I try to open a Word .docx document I get the error message when I try to edit it on the Webapp Server and not in Word:

Sorry, Word Web App can't open the document because the service is too busy. Would you like to try again?

Best regards

Matthias

Hi,

There is a similar issue below and the customer has resolved it:

https://social.technet.microsoft.com/Forums/office/en-US/4f6515e9-7ed8-4c13-a611-2d813b30ae7d/cant-open-wordpowerpoint-office-web-applications?forum=sharepointadmin

Anyway, since the error is no on Word but on the web app, if you need further assistance I suggest you post the question in SharePoint forum:

https://social.technet.microsoft.com/Forums/office/en-US/home?category=sharepoint

Regards,

Melon Chen
TechNet Community Su