I have exchange server 2003 and when I'm tring to backup it with ntbackup tool the backup failed and the report of backup contain this information:----------------------------------------------------------------------------------------------------------------------------------Backup StatusOperation: BackupActive backup destination: FileMedia name: "BACKUP.bkf created **/**/2009 at **:** AM" Volume shadow copy creation: Attempt 1.Backup of "Exchange-SRV\Microsoft Information Store\First Storage Group"Backup set #1 on media #1Backup description: "Set created **/**/2009 at **:** AM"Media name: "BACKUP.bkf created **/**/2009 at **:** AM" Backup Type: Normal Backup started on **/**/2009 at **:** AM.Folder Exchange-SRV\Microsoft Information Store\First Storage Group\Mailbox Store (Exchange-SRV)F:\Program Files\Exchsrvr\MDBDATA\priv1.edbThe 'Microsoft Information Store' returned 'Error returned from an ESE function call (d). ' from a call to 'HrESEBackupRead()' additional data '-'The 'Microsoft Information Store' returned 'Error returned from an ESE function call (d). ' from a call to 'HrESEBackupRead()' additional data '-'The operation was ended.Backup completed on **/**/2009 at **:** AM.Directories: 0Files: 1Bytes: 5,802,885,902Time: 11 minutes and 43 seconds ---------------------- The operation did not successfully complete. ----------------------

Are the stores mounted?Please check if your database are in consistent state. Try eseutil/mh to check this. Try a full back up and not incremental.Also have a look into this http://www.microsoft.com/technet/support/ee/transform.aspx?ProdName=Exchange&ProdVer=6.5.6940.0&EvtID=474&EvtSrc=ESE98&LCID=1033http://support.microsoft.com/default.aspx?scid=kb;en-us;327334Raj

Hello, This problem can occur if there is a mismatch between the versions of the following files:Store.exeese.dlleseback2.dllesebcli2.dllPlease check the version of these files and make sure that they have the same version listed. If you find a mismatch please upgraded that file so that it matches the other's files version.Hope it helps.Have a nice day, Mihai

When tring to use eseutil/mh this error display:C:\Program Files\Exchsrvr\bin>eseutil /mh "F:\Program Files\Exchsrvr\MDBDATA\priv1.edb" Microsoft(R) Exchange Server Database UtilitiesVersion 6.5Copyright (C) Microsoft Corporation. All Rights Reserved. Initiating FILE DUMP mode... Database: F:\Program Files\Exchsrvr\MDBDATA\priv1.edb Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access file, the file is locked or in use) after 33.109 seconds.

Allversions of the following files:Store.exeese.dlleseback2.dllesebcli2.dllare matched !!

This is becuase your stores are mounted.Raj

Any update on this thread?

No Update !!! I still have the same problem ?!!!

Hi,Just got this post http://social.technet.microsoft.com/Forums/en/exchangesvravailabilityandisasterrecovery/thread/d04d919c-7558-44c4-894d-07385269e201Looks like this got resolved.Raj