I have installed an Exchange 2013 server coexisting with an Exchange 2007 server. Both servers language is english. The Exchange 2013 has cumulative update 9 installed. I have migrated only a few mailboxes for testing.

We are facing problems with quota notification messages. I have tried several fix suggestions, with no success. The consequences we have noticed are:

Every migrated mailbox receives the quota notification messages in english, although they have "Languages" set to brazilian portuguese {pt-BR}. Get-SystemMessage shows all messages in portuguese only.

The messages are received several hours later than the configured quota notification interval.

When I try to customize the quota notification interval, clicking "save" results in the error message: "Your request couldn't be completed. Please try again in a few minutes."

Thank you for any possible help.

Hi Paul,

I suggest you to run Get-MailboxRegionalConfiguration and check the default language set for those brazilian mailboxes

What  i suspect is that the mailbox regional config might be changed

Hi,

I have just run Get-MailboxRegionalConfiguration. For each mailbox, it shows Language as pt-BR.

Hi,

This is from Exchange 2013 server:

[PS] C:\Windows\system32>Get-SystemMessage -Identity pt\WarningMailbox | Format-List


RunspaceId        : 5aac3497-0aec-4480-9e49-dc295b898d09
Text              : A sua caixa postal excedeu o limite permitido. Reduza-a excluindo os itens desnecessrios.
                    Sugerimos a criao de pasta particular para armazenamentos das mensagens antigas. Para tal, entre
                    em contrato com o Help Desk atravs do ramal 8799.
Internal          : True
Language          : pt
DsnCode           :
QuotaMessageType  : WarningMailbox
AdminDisplayName  :
ExchangeVersion   : 0.1 (8.0.535.0)
Name              : WarningMailbox
DistinguishedName : CN=WarningMailbox,CN=22,CN=DSN Customization,CN=Transport Settings,CN=Industrias Nucleares do
                    Brasil,CN=Microsoft Exchange,CN=Services,CN=Configuration,DC=inb,DC=gov,DC=br
Identity          : pt\WarningMailbox
Guid              : 5ce6aad9-d7e6-403c-8871-29082278a90c
ObjectCategory    : inb.gov.br/Configuration/Schema/ms-Exch-DSN-Message
ObjectClass       : {top, msExchDSNMessage}
WhenChanged       : 31/05/2014 09:11:34
WhenCreated       : 25/07/2012 14:29:33
WhenChangedUTC    : 31/05/2014 12:11:34
WhenCreatedUTC    : 25/07/2012 17:29:33
OrganizationId    :
Id                : pt\WarningMailbox
OriginatingServer : TITAN-2012.inb.gov.br
IsValid           : True
ObjectState       : Unchanged

And this is from Exchange 2007:

[PS] C:\Windows\system32>Get-SystemMessage -Identity pt\WarningMailbox | Format-
List


Text              : A sua caixa postal excedeu o limite permitido. Reduza-a exc
                    luindo os itens desnecessrios. Sugerimos a criaao de past
                    a particular para armazenamentos das mensagens antigas. Par
                    a tal, entre em contrato com o Help Desk atravs do ramal 8
                    799.
Internal          : True
Language          : pt
DsnCode           :
QuotaMessageType  : WarningMailbox
AdminDisplayName  :
ExchangeVersion   : 0.1 (8.0.535.0)
Name              : WarningMailbox
DistinguishedName : CN=WarningMailbox,CN=22,CN=DSN Customization,CN=Transport S
                    ettings,CN=Industrias Nucleares do Brasil,CN=Microsoft Exch
                    ange,CN=Services,CN=Configuration,DC=inb,DC=gov,DC=br
Identity          : pt\WarningMailbox
Guid              : 5ce6aad9-d7e6-403c-8871-29082278a90c
ObjectCategory    : inb.gov.br/Configuration/Schema/ms-Exch-DSN-Message
ObjectClass       : {top, msExchDSNMessage}
WhenChanged       : 5/31/2014 9:43:19 AM
WhenCreated       : 7/25/2012 2:29:33 PM
OriginatingServer : ENCELADO-2012.inb.gov.br
IsValid           : True

Sorry for the weird formatting. When I edit the post, it appears in fixed-font.

As you can see, the messages are identical and their language is pt.

The originating servers are different. TITAN-2012 and ENCELADO-2012 are our domain controllers.

These configurations where not changed. Exchange 2013 is "inheriting" them from 2007.

We never had such problems in Exchange 2007.

Thanks for your replies.

• Edited by PaulPost 12 hours 42 minutes ago

Hi,

Please make sure the language of custom DSN message is correct, supported language for system messages are pt and pt-PT.

And set the same custom DSN messages in exchange 2007 server to take a test.

Manage DSN messages

https://technet.microsoft.com/en-us/library/aa996803%28v=exchg.150%29.aspx?f=255&MSPPError=-2147217396

Best Regards.