Hi All,

I need to remove Project365 from a number of machines.

This is my xml:

<Configuration>

  <Remove>

       <Product ID="ProjectProRetail" />

       <Language ID="en-us" />

  </Remove>

  <Display Level="None" AcceptEULA="TRUE" />

  <Property Name="FORCEAPPSHUTDOWN" Value="TRUE" />

  <Logging Name="Project365SetupUninstall.log" Path="C:\Temp" />

</Configuration>

This runs, albeit, forcing apps to close.

The log file shows a 0:

Timestamp         Process TID         Area      Category              EventID                Level     Message              Correlation

06/10/2015 09:44:18.725               SETUP (0x3620) 0x1d30                  Click-To-Run       amaxp  Medium                BaseConfigure::TryGetConfiguration: EULA's have been accepted.         

06/10/2015 09:44:18.727               SETUP (0x3620) 0x1d30                  Click-To-Run       aoh84    Medium                AdminConfigure::HandleStateAction: Configuring an uninstall scenario.

06/10/2015 09:44:18.728               SETUP (0x3620) 0x1d30                  Click-To-Run       aqxhv    Medium                TryConfigureClient::HandleStateAction: Platform to be removed: x86    

06/10/2015 09:44:18.728               SETUP (0x3620) 0x1d30                  Click-To-Run       aplk9     Medium                TryConfigureClient::HandleStateAction: removing:         

06/10/2015 09:44:18.728               SETUP (0x3620) 0x1d30                  Click-To-Run       aoh9t    Medium                TryLaunchClient::HandleStateAction: Launching OfficeClickToRun.exe with parameters: scenario=install acceptalleulas="True" cdnbaseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" productreleaseid="none" displaylevel="False" culture="en-us" baseurl="http://officecdn.microsoft.com/pr/39168D7E-077B-48E7-872C-B232C3E72675" lcid="1033" platform="x86" updatesenabled="True" forceappshutdown="TRUE" version="15.0.4711.1003"  productstoremove="ProjectProRetail_x-none"

06/10/2015 09:45:58.140               SETUP (0x3620) 0x1d30                  Click-To-Run       aoh72    Medium                ExitBootStateMachine::HandleStateAction: Bootstrapper workflow exiting with result: 0x0         

06/10/2015 09:45:58.140               SETUP (0x3620) 0x1d30                  Click-To-Run       aoh9z    Medium                AdminBootstrapper::Main: Installation came back with 0.            

06/10/2015 09:45:58.140               SETUP (0x3620) 0x1d30                  Logging Liblet     aqc99    Medium               Logging liblet uninitializing.     

 

But Project 365 is still installed!?!?

OK, so I've changed my XML and it now removes, however I don't want it to close apps forcefully. However, if I change the FORCEAPPSHUTDOWN to FALSE then I get an error:

C2R Client returned failing error code 17002

Hi Peter,

Do you mind sharing us how did you changed the XML?

Then, An installation or removal action may be blocked if Office applications are running. Normally, such cases would start a process killer UI. Administrators can set FORCEAPPSHUTDOWN value to TRUE to prevent dependence on user interaction. When FORCEAPPSHUTDOWN is set to TRUE, any applications that block the action will be shut down. Data loss may occur. when FORCEAPPSHUTDOWN is set to FALSE (default), the action may fail if Office applications are running.

Please try to turn off the apps before running this XML.

Quote from:

https://technet.microsoft.com/en-us/library/jj219426.aspx?f=255&MSPPError=-2147217396

Regards,

George Zhao
TechNet Community Support