Hi all, this is my first post to Microsoft forum, Hope I post at the right place and someone can help here Here is my question, since I just migrate to Exchange 2010 from Exchange 2003, I cannot open Role Based Access Control (RBAC) User Editor and Message Tracking. whenever I open them, it always pop up with a message said it is unavailable. P.S. I don't have an edge serve setup yet.

Hi- If your admin account doesn't have a mailbox that would cause both of these issues.Active Directory, 4th Edition - www.briandesmond.com/ad4/

Brian, my admin account does have a mailbox setup, I wonder is it something related to IIS7

OK what's the exact error then?Active Directory, 4th Edition - www.briandesmond.com/ad4/

When I open the exchange management console, under the Toolbox category -> there is 3 subcategory showing... 1. configuration management tools 2. mail flow tools 3. performance tools so when I tried to open the Role based access control under configuration management tools, it will say Role Based Access Control (RBAC) User editor is currently unavailable. when I open the message tracking under mail flow tools, it will say Message Tracking is currently unavailable I tried to restart the whole server and also make sure updates with all patches. And still doesn't help.

We are having the exact same issue.http://www.edugeek.net - The I.T. Professionals life line

Hi, Any update . i am also facing the same issue. Regards, Raghav

Exchange 2010 SP1 just came out today so I will be updating us soon. I will let you know if it helps at all.http://www.edugeek.net - The I.T. Professionals life line

Hi, Any update after installing SP1 Regards, ragharam

All Exchange 2010 SP1 here...still having this issue. Can't see anything stopped or unavailable so not sure what is going on..... Any help anywhere?

Just to confirm what others are saying sp1 did not fix the issue for us. Out of interest have you all configured external settings in exchange as we use UAG (based on TMG) to publish so exchange is not directly on the net as such so we didnt feel the need to use that part.http://www.edugeek.net - The I.T. Professionals life line

Yes both our internal and external settings are configured.

did anybody find a solution to this? I also get the "Role Based Access Control (RBAC) User Editor is currently unavailable" error message. I want to add a domain user to The Organization Management role group. apparently if I do that from the AD User and computers snap in is not sufficient. Domenico

Just thought I would say I found a fix which I have posted: http://www.edugeek.net/forums/enterprise-software/67202-fix-exchange-2010-message-tracking-currently-unavailable.html That has worked for our setup at least. If you have issues feel free to post on that site as I generally will reply a LOT quicker using that.http://www.edugeek.net - The I.T. Professionals life line

The information on above link doesnt solve my problem. My prroblem is: I have a problem with opening any tool on exchange 2010 sp1 toolbox and only user with high level permission (such as Enterprise Admin)can open any tool and explorer data under "CN=Org Name,CN=Microsoft Exchange,CN=Services,CN=Configuration" and errors as below based on Tool: 1.Best Practice analyzerNo exchange administrative group were found in the organization 2.Message Trackingmessage tracking is currently unavailable 3.Tracking log explorer"Failed to connect to the Microsoft Exchange Transport Log Search service on computer..." "...Verify that the Microsoft Exchange Transport Log Search service is started on the target computer." 4.Role Based Access Control (RBAC)Role Based Access Control (RBAC) user Editor is currently unavailable So any domain admin account on any child domain has exchange server on his/her site will not be able to open any tool on exchange 2010 toolbox therefore I have tried to add one of child domain admin account (administrator account ) under "CN=Org Name,CN=Microsoft Exchange,CN=Services,CN=Configuration" on ADSIEDIT with full permission and inherited but this doesnt solve the problem. Thank you for your support. Best Regards, Fadi.F.Haddad

Solution: Add the account to Public Folder Management group on CCG.local For further information: http://exchangemaster.wordpress.com/ Best Regards, Fadi.F.Haddad

This issue has been caused by some bad manupilation of IIS. i have the same issue when trying to sort out an issue on access denied on owa. i was told to type a command on the exchange shell which dealt with the virtual directory. it erased some of them . it has been since that i cant use my exchange tools. i the logs its says: The Windows Process Activation Service failed to generate an application pool config file for application pool 'DefaultAppPool'. The error type is '7'. To resolve this issue, please ensure that the applicationhost.config file is correct and recommit the last configuration changes made. The data field contains the error number. The Windows Process Activation Service failed to generate an application pool config file for application pool 'MSExchangeServicesAppPool'. The error type is '7'. To resolve this issue, please ensure that the applicationhost.config file is correct and recommit the last configuration changes made. The data field contains the error number. The Windows Process Activation Service failed to generate an application pool config file for application pool 'MSExchangeAutodiscoverAppPool'. The error type is '7'. To resolve this issue, please ensure that the applicationhost.config file is correct and recommit the last configuration changes made. The data field contains the error number. The Windows Process Activation Service failed to generate an application pool config file for application pool 'MSExchangePowerShellAppPool'. The error type is '7'. To resolve this issue, please ensure that the applicationhost.config file is correct and recommit the last configuration changes made. The data field contains the error number. The Windows Process Activation Service failed to generate an application pool config file for application pool 'MSExchangeOWAAppPool'. The error type is '7'. To resolve this issue, please ensure that the applicationhost.config file is correct and recommit the last configuration changes made. The data field contains the error number.