Hi all, this is my first post to Microsoft forum, Hope I post at the right place and someone can help here Here is my question, since I just migrate to Exchange 2010 from Exchange 2003, I cannot open Role Based Access Control (RBAC) User Editor and Message Tracking. whenever I open them, it always pop up with a message said it is unavailable. P.S. I don't have an edge serve setup yet.

Hi- If your admin account doesn't have a mailbox that would cause both of these issues.Active Directory, 4th Edition - www.briandesmond.com/ad4/

Brian, my admin account does have a mailbox setup, I wonder is it something related to IIS7

OK what's the exact error then?Active Directory, 4th Edition - www.briandesmond.com/ad4/

When I open the exchange management console, under the Toolbox category -> there is 3 subcategory showing... 1. configuration management tools 2. mail flow tools 3. performance tools so when I tried to open the Role based access control under configuration management tools, it will say Role Based Access Control (RBAC) User editor is currently unavailable. when I open the message tracking under mail flow tools, it will say Message Tracking is currently unavailable I tried to restart the whole server and also make sure updates with all patches. And still doesn't help.

We are having the exact same issue.http://www.edugeek.net - The I.T. Professionals life line

Hi, Any update . i am also facing the same issue. Regards, Raghav

Exchange 2010 SP1 just came out today so I will be updating us soon. I will let you know if it helps at all.http://www.edugeek.net - The I.T. Professionals life line

Hi, Any update after installing SP1 Regards, ragharam

All Exchange 2010 SP1 here...still having this issue. Can't see anything stopped or unavailable so not sure what is going on..... Any help anywhere?

Just to confirm what others are saying sp1 did not fix the issue for us. Out of interest have you all configured external settings in exchange as we use UAG (based on TMG) to publish so exchange is not directly on the net as such so we didnt feel the need to use that part.http://www.edugeek.net - The I.T. Professionals life line

Yes both our internal and external settings are configured.

did anybody find a solution to this? I also get the "Role Based Access Control (RBAC) User Editor is currently unavailable" error message. I want to add a domain user to The Organization Management role group. apparently if I do that from the AD User and computers snap in is not sufficient. Domenico

Just thought I would say I found a fix which I have posted: http://www.edugeek.net/forums/enterprise-software/67202-fix-exchange-2010-message-tracking-currently-unavailable.html That has worked for our setup at least. If you have issues feel free to post on that site as I generally will reply a LOT quicker using that.http://www.edugeek.net - The I.T. Professionals life line