I'm experiencing a strange problem where some Visio stencils/shapes are displaying only as black and white outlines (i.e. - without any colour). I'm using Visio 2010 on a Samsung NC900 laptop with 8gb RAM, 1.7Ghz i7 CPU on Windows 7.

The symptoms that I'm experiencing are:

• The majority of stencils display fine in the left hand stencil window but some do not.
• Some stencils display the majority of shapes as black and white outlines but some in full colour.
• Some shapes display fine within the stencil window but change to black and white outline when I drag them to the drawing (These are typically ones that I open independently of the drawing - i.e. - by double clicking rather than via "Search Shapes").

I've done a search on the web for this problem and have found some similar issues but none of the suggested fixes work.

One of the stencils that I experience this issue with is the Exchange 2013 Microsoft stencil.

I've updated Java and Silverlight (stab in the dark there) and my graphics driver is up to date.

It's driving me mad now so any help would be appreciated!