Most all of my users were no longer able to search in OWA anymore. So I ran this: resetsearchindex.ps1 - a I let it sit overnight and all I see is: WARNING: Waiting for service 'Microsoft Exchange Search Indexer (MSExchangeSearch)' to finish stopping... WARNING: Waiting for service 'Microsoft Exchange Search Indexer (MSExchangeSearch)' to finish stopping... WARNING: Waiting for service 'Microsoft Exchange Search Indexer (MSExchangeSearch)' to finish stopping... How long do I wait for it to stop or what should I do at this point? I looked in the services and the Exchange Search Indexer says stopping.

Kill via Task Manager. Then restart if necessary.

Just to make sure I am doing this right, I should kill in Task Manager: Microsoft.Exchange.Search.ExSearch.exe And when you say then restart if necessary are you saying just restart the search service if it doesn't start back, or are you saying I may need to restart the entire server?

Yes and restart the service. If it wont restart then at some point you will probably need to restart the server if its really hung.

Hi, From your description, my suggestion is: 1 Reset search index to check: Use Get-Mailboxdatabase to find the correct server name, storage group and database name. And then run the command Get-MailboxDatabase “mailboxservername\storagegroup\databasename” | ResetSearchIndex.ps1 [-force] 2 Rebuild the full-text index catalog to check if resetting doesn’t work. You can refer to the articles: How to Rebuild the Full-Text Index Catalog and Managing Exchange Search. 3 If the above mentioned doesn’t help, you can reinstall MSFTE.MSI and follow the above steps again. If all these don’t work, please let me know. ThanksSophia Xu

Hi, From your description, my suggestion is: 1 Reset search index to check: Use Get-Mailboxdatabase to find the correct server name, storage group and database name. And then run the command Get-MailboxDatabase “mailboxservername\storagegroup\databasename” | ResetSearchIndex.ps1 [-force] 2 Rebuild the full-text index catalog to check if resetting doesn’t work. You can refer to the articles: How to Rebuild the Full-Text Index Catalog and Managing Exchange Search. 3 If the above mentioned doesn’t help, you can reinstall MSFTE.MSI and follow the above steps again. If all these don’t work, please let me know. ThanksSophia Xu