Receiving Emails with wrong time stamp.
We have a w2k3 domain and 2 exchange servers one is 2k3 and a 2k7 with a hubcas server for 2k7. They are all located in the same server rack. The times are the same on all of the servers and desktops. We had an outside company send an email that showed
up in our inbox 3 hours later. When we checked the exchange tracking it said that it received and processed the email 3 hours earlier. help
May 1st, 2012 6:14pm
Hi there,
Is it show up 3 hours later in "Received" column in Inbox? If you open the problematic message, does it show up correctly in "Sent" field?
Please copy and past the messge head here.
Besides, can you always reproduce this issue with the specific outside account?
Thanks. Fiona Liao
TechNet Community Support
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May 1st, 2012 10:15pm
On Tue, 1 May 2012 22:14:41 +0000, jimmmmmy wrote:
>We have a w2k3 domain and 2 exchange servers one is 2k3 and a 2k7 with a hubcas server for 2k7. They are all located in the same server rack. The times are the same on all of the servers and desktops. We had an outside company send an email that showed
up in our inbox 3 hours later. When we checked the exchange tracking it said that it received and processed the email 3 hours earlier. help
If the message tracking log says it delivered the message to the
mailbo 3 hours before you saw it in Outlook you may be using Outlook
2003 or 2007 and having a problem with UDP packets on your LAN.
When that happens the Outlook client isn't receiving the notifications
that there is unread mail in the folder.
Or, you could be working in cached mode and Outlook isn't
synchronizing the mailbox contents with the OST file. It may be a
damaged OST file or Outlook many not be connected to the mailbox.
---
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP
May 1st, 2012 10:46pm
We checked and he isn't in cached mode and his outlook is online. How can we test to see if we are having a problem with udp packets on our lan?
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May 2nd, 2012 12:55pm
On Wed, 2 May 2012 16:55:59 +0000, jimmmmmy wrote:
>We checked and he isn't in cached mode and his outlook is online. How can we test to see if we are having a problem with udp packets on our lan?
You can install a network monitor on the client machine and watch for
UDP packets from the IP address of the mailbox server.
If the "unread" count on the folder doesn't increase you can click
another folder and then click the original folder. If the count
changes you can be pretty sure you're not getting the UDP packets.
---
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP
May 2nd, 2012 8:06pm
I don't think UDP packets delay may affect the displaying of Reveive time which should reflect the receiving time of Exchange srver. I'd still suggest verify the messge head.
Just to isolate the fault, please check in OWA to see if receive time has the same problem.
Thanks. Fiona Liao
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
May 3rd, 2012 4:09am
Hello,
Is there any update?Fiona Liao
TechNet Community Support
May 8th, 2012 1:52am