Recently, when creating new user accounts, the email addresses are not populating in the account, resulting in the account not getting added to the Global Address Book. In the Application event log on the Windows 2003 R2 Exchange server I see this entry; Event Type: Error Event Source: MSExchangeAL Event Category: LDAP Operations Event ID: 8270 Date: 6/29/2011 Time: 10:40:29 AM User: N/A Computer: MSJ-MAIL Description: LDAP returned the error [32] Insufficient Rights when importing the transaction dn: <GUID=A986EED00A9B3A4FA150C4CF2BE0F5E6> changetype: Modify textEncodedORAddress:c=US;a= ;p=Matrix Companies;o=MATRIX1;s=Kiely;g=Sara; msExchPoliciesIncluded:add:{B4193D8D-0924-4C3B-867C-467546C0F13F},{26491CFC-9E50-4857-861B-0CB8DF22B5D7} : {22BAE4F7-34A8-4851-B9D6-F90DBCC55C9B},{3B6813EC-CE89-42BA-9442-D87D4AA30DBC} showInAddressBook:add:CN=All Users,CN=All Address Lists,CN=Address Lists Container,CN=Matrix Companies... : CN=Default Global Address List,CN=All Global Address Lists,CN=Address Lists Cont... msExchALObjectVersion:58 objectGUID:A986EED00A9B3A4FA150C4CF2BE0F5E6 - DC=matrix,DC=local Can anyone offer a solution to this issue?

Yes, the first thing I would check is to make sure inheritance is checked on these accounts in ADUC, security tab, advanced.James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com

James, I looked at several of the newest accounts created and confirmed this options is selected for all of them. Thanks for your reply. matrix admin

See if the below help, also update the logging if not already done and check event logs. http://support.microsoft.com/kb/254030Sukh

Hi, 1. Could you please run ExBPA for the permission check and health check to release any errors? 2. Run Setup.exe /domainprep to reset all the permission for the exchange server. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.