Reg:: Few of the Office-365 licenses were expired

Hi Techys.

Greetings,

We have purchased Office-365 license(Office 365 ProPlus for Students) for our business. The actual license capacity is 28676 users, we have assigned this license to our end users. But, few days back the license is expired for 17491 users.

Now, we have purchased one more license(Office 365 Education for Students) for 1,000,000 users. now we would like to apply this license only for the license Office 365 ProPlus for Students expired users.

Could you please guide me with your clear step by step procedure. Now, my task is, "I need to revoke the existing expired license and aswell need to apply the new license"

Find the followed tabular info for your kind reference and best understanding.

Name Valid Expired Assigned Status
Office 365 Education for Students 1,000,000 0 20
Office 365 ProPlus for Students 11185 18000 28676 17491 users need valid licenses. Reconcile now

Kindly let me know, if i have to provide any information.

Best Regards,

Madhu Vana

April 14th, 2015 1:59am

Hi Madhu,

This is the forum to discuss questions and feedback for Microsoft Office client. There is not so much about Office 365 license aspect here, I would suggest you to post in the forum of Office 365 Community, where you can get more experienced responses:

http://community.office365.com/en-us/f/default.aspx

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Regards,

Ethan Hua
TechNet Community Support

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April 15th, 2015 1:11am

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