Hello All- First off let me explain our situation; we are a mid size business with 1000+ users in Windows Server 2003 AD, and about 700 workstations/desktops, and about 80 servers. We are currently using VNC for remote administration for our workstations. I hate this, due to the fact that you have to ask the user to move their mouse over the icon in the systray, relay the ip address back; not only that the security on this is terrible. I am looking to do away with VNC all together, and move towards MS built in Remote Assistance. However, I need away to tell what machine a particular user is at. I have seen vbscripts before that would map a users display name to the machine description in AD at logon. I have also been in contact with the "Scripting Guy", he has suggested that I create a new attribute in the AD schema, however I am not real comfortable with doing this. If anyone has any info. on this, please let me know. I would like to find a possible way for users to simply double click on an icon, and it sends a Remote Assistanceinvitation to an admin of their choice, and bada bing you are in. Please help out guys. Thanks!

Hi Chad, This is Exchange Server - Admin forum, suggest you to post your query in Windows forum to get faster responce from product experts. Windows 2003 NewsGroup: http://technet.microsoft.com/en-us/windowsserver/bb841405.aspx

When speaking to a user could you ask them to open a Command prompt type "hostname" and tell you what machine they are on?