Hi, As part of my work these days, I've been using Remote Assistance to set up e-mail acounts for remote users in Outlook Express. However, I've come to realize that some of my users r not ablo to send me invitation. When they try to save the invitation to disk, a message appears stating that " a program could not start ". All the servers in my company are Win2k3 and all clients are Win XP Pro. I've checked their settings, and their Remote Assistance is enabled. Has enybody encourted this problem so far? If yes, please let me know the cause and solution for this, I really need to fix this, having about 50 users more to set up, over-the-phone guiding is imposible. Thanks, Boro Causev