Remove Mail Forwarding of a Shared Mailbox
Hi,
We have a shared mailbox in Exchage 2007 which forwards messages to a number of employees when a message is received. I would like to stop this from occuring.
I have checked the Mail Flow settings Tab of the mailbox and there are no users selected. I have also tried running the following command in powershell.
Set-Mailbox -Identity "Projects & Sales" -ForwardingAddress "someone@mycompany.com" -DeliverToMailboxAndForward $false
Despite running this command messages are still being forwarded.
Suggestions welcomed.
Thanks
September 18th, 2012 4:59am
Can you check whether you have any transport rule configure in exhange.Anil MCC 2011,ITIL V3,MCSA 2003,MCTS 2010, My Blog : http://messagingschool.wordpress.com
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September 18th, 2012 7:37am
No there is nothing configured in Transport Rules.
September 18th, 2012 4:01pm
Are you sure its the shared mbx which is forwarding or another recipient
Check cor any rules or hidden rules for that mbx.
?
Sukh
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September 18th, 2012 7:35pm
it's definitely the mailbox. As soon as I send the message it is then forwarded on to 3 other mailboxes.
Sorry not sure where to check for hidden rules. I can't see them in the properties of the of hte mailbox.
September 19th, 2012 3:02am
Hello,
You can use MFCmapi to check the hidden rules:
How to delete corrupted and hidden rules from a single mailbox in Outlook 2003
http://support.microsoft.com/kb/924297
Delete Corrupted, Hidden or Stale rules from mailbox with MFCMapi (just for reference)
http://exchangeshare.wordpress.com/2008/04/10/delete-corrupted-hidden-or-stale-rules-from-mailbox-with-mfcmapi/
Thanks,
Evan Liu
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Evan Liu
TechNet Community Support
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September 19th, 2012 4:42am
See the above on how to check for rules.Sukh
September 19th, 2012 4:54am
Hi,
I have followed the instructions provided by Evan (thanks), however let me restate that this is a shared mailbox.
When I Right-click Inbox, and then click Open
Associated Contents Table (which contains the hidden messages of the Inbox).
There isn't an item named IPM.Rule.Message as a Message Class
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September 19th, 2012 5:11pm
On Wed, 19 Sep 2012 21:11:08 +0000, Agilbert2003 wrote:
>I have followed the instructions provided by Evan (thanks), however let me restate that this is a shared mailbox.
>
>When I Right-click Inbox, and then click Open Associated Contents Table (which contains the hidden messages of the Inbox).
>
>There isn't an item named IPM.Rule.Message as a Message Class
If the user is disabled, enable the user. Create a profile and open
the mailbox. Check the rules. If you don't see ay rules then exit
outlook and then start outlooks by "Start -> Run -> Outlook.exe
/Cleanrules". See if that fises your problem. When you're done,
disable the user if it was disabled to begin with.
---
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP
September 19th, 2012 5:55pm
Thanks Rich for your reply, however this is a shared mailbox not a single user.
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September 19th, 2012 6:10pm
not sure what you mean with your last post, even if its a shared mailbox it will have a usr asciayrd with, check the rules first.xSukh
September 19th, 2012 7:13pm
ahh... my mistake.
You are correct. Logged in using the user credentials for this mailbox and was able to remove rules.
Thanks
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September 19th, 2012 7:47pm
On Wed, 19 Sep 2012 22:10:03 +0000, Agilbert2003 wrote:
>Thanks Rich for your reply, however this is a shared mailbox not a single user.
You can't have a mailbox without a user. :-)
---
Rich Matheisen
MCSE+I, Exchange MVP
--- Rich Matheisen MCSE+I, Exchange MVP
September 19th, 2012 8:51pm