This is my first time and first posthere.Today I renamed a user account in Exchange 2007 Management Console, as the user was incorrectly spelt and also corrected the email address.Since doing that the inbox stills work correctly, but all the mail in the sub folders has disappeared, the folders themselves are still present but the mail in them has gone.Other than renaming the user back to the incorrectly spelt name which also didn't work,I haven't done anything else to try and fix the problem other than look around the net to no avail. Please help.James

James;Can the user see the mail in OWA?Karl

Did you tried creating new OL profile for user?Vinod |CCNA|MCSE 2003 +Messaging|MCTS|ITIL V3|

Thanks for the reply Karl.Just looked in OWA and same situation, folders are there but no messages in them.

Vinod,No haven't tried new profile.What I should have also put on the original post is that nobody directly accesses the mailbox, it is added into a number of user's mailboxes.

So if you have the same view in OWA as you have in Outlook, you better prepare your backup-tapes for doing a restore with your recovery-group.But you may create a new userobject and restore the data to the new user-object to be sure, the old user object isn't corrupt.good luck

Thanks for all the repliesuerueluem,We have just done a restore and all the messages are back again.

Vinod,No haven't tried new profile.What I should have also put on the original post is that nobody directly accesses the mailbox, it is added into a number of user's mailboxes. James;One of the multiple people who access the mailbox either deleted the contents or moved the mail to a PST file.(Or into their own mailbox)Karl